Returns & Exchanges

At OUTCAST, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that certain limited-edition drops and clearance items are final sale and cannot be returned.

1

Initiate Your Return

Log into our online portal using your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by the portal and securely package your items in their original mailer.

3

Ship It Back

Drop off your package at any authorized carrier location and keep your tracking receipt for reference until the return is processed.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or store credit will be issued within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing